Frequently Asked Questions

1. Who are FIXAVAC?
We are Birmingham's only independant mobile floor cleaning equipment repair service. We call out to you, at your convenience and undertake repairs on site. Fixavac was launced in 2009 and is backed up with over 25 years worth of engineering experience.

2. Is your work guaranteed?
Yes all of our work is guaranteed from between 6 and 12 months dependant on parts fitted.

3. What types of equipment do you repair?
We repair the full range of floor cleaning equipment; inc. vacuum cleaners, polishers, buffers, wet pick-up machines, carpet cleaning machines and some scrubber driers. Fixavac also repair OspreyDC Robby 3000, Robby 6000and Vega Plus Steam Clean Machines.

4. Which areas do you cover?
Fixavac serves the entire Birmingham and Solihull area. Also we provide a limited service for Wolverhampton, Sandwell, Walsall, Dudley and Bromsgrove.

5. How do we pay you?
We want it to be convenient for you. Most of our customers have set up BACS payments. Some customers pay with cash. We can accept cheques.

6. Do you repair all makes?
Nearly all! We repair Prochem, Numatic, Comac, Taski, Jeyes, Karcher, Truvox, Rotowash, Victor, Ninja, Victor, Sebo, Vaclensa, Lindhuas, Nilfisk, Rug Doctor etc.

7. How can I contact Fixavac?
Either by email on info@fixavac.com or if you would prefer to speak to someone in person to book a call, phone 07779 133 954.

8. What method of window cleaning do you use?
Fixavac uses both a pure water fed pole system and the more familiar applicator and squeegee method. We ensure your windows are left gleaming.

9. Do you do gutter cleaning?
Yes we do! We have use of a high powered gutter vacuum system. So in the vast majority of cases we keep our feet placed firmly on the floor!

10. Who are your commercial customers?
Fixavac already serves the commercial sector including Birmingham University and several hospitals, hotels, schools, nursing homes etc amongst our client base. We provide a cost effective service for both public and private sectors.